Sprayman UK Terms and Conditions.
Customers are free to peruse the site, access any downloads or videos on site, and to make a purchase. All actions taken on the website, must be done in accordance with the Sprayman UK terms and conditions, and in all cases for lawful purposes only. Please read and ensure you understand and accept these terms and conditions, before browsing our website.
The Sprayman UK website was launched in 2018 and is owned and maintained by the following;
Fluid Technologies Ltd.
Company Number – 06275459.
Unit 5, Apex Business Park, Walsall Road, Norton Canes, West Midlands, WS11 9PU.
Telephone – 01543 496 289.
© 2018 Sprayman UK
Web design by digitalROAR.
Information derived from other sources supplied on the Sprayman UK website, may be protected by international copyright, and various other laws.
Images, videos and downloads on the Sprayman UK website are for personal (non-commercial) use only.
The Sprayman UK website is to be used for lawful purposes only. All information posted to the website should be respectful, and in no way should infringe the rights of others. Information which should not be posted through the website includes but is not limited to, abusive, harassment, defamatory, threatening, obscene, or unlawful behaviour. Any conduct which violates these terms as decided by Fluid Technologies Ltd, will not be permitted.
All information on the Sprayman UK website is live, and Sprayman UK reserves the right to make changes at any time, and without any notice. All prices, images, videos, manuals, and the information is correct at time of inclusion on the website, and may be derived from Fluid Technologies Ltd, or from other sources.
Purchases and Payment Options.
All products published on the Sprayman UK website are available to order by simply pressing the ‘buy’ button, viewing the product(s) in the basket, and clicking checkout. In the unlikely case that a product should not be available for purchase, the customer will be notified as soon as possible.
Sprayman UK accepts payment for all UK credit and debit cards, and if for any reason you do not wish to pay online, we can accept orders via phone on 0800 304 7557.
At present, Sprayman UK does not accept credit and debit cards from non-UK customers via our website. Instead, if you contact us, we can create a pro-forma invoice with your chosen products and the shipping costs. At this point, we will provide you with details to make a bank transfer to us.
For non-UK customers please email us at firstname.lastname@example.org.
All payments are processed on a secure system, using encryption methods, and processed by employees trained in our policies and procedures. Payment details are not stored after purchase and will be asked for again if you complete another purchase.
Delivery Times & Fees.
The products on our website are divided into 3 categories.
- Green – Product normally in our stocks. Delivery usually from next working day.
- Amber – Product normally kept in stock by our suppliers. Delivery normally within one working week.
- Red – Non stock or made to order product from us or our suppliers. Delivery usually within 1 – 6 weeks.
(Red products are available to order and customers can call us on 0800 304 7557 for accurate delivery information.
Mainland UK Customers.
For Mainland UK customers for orders below £100, two delivery options are available.
- Next day delivery at £10.50 (for green items only).
- Delivery within 2 – 3 days £5.50.
Delivery is free for orders over £100.
For Northern Ireland, UK Offshore Islands and Scottish Highlands, carriage fees will be applicable. Please contact us regarding your order at email@example.com.
Please contact us at firstname.lastname@example.org, and a pro-forma invoice will be created for your order. This invoice will detail any delivery charges. Any local import duties or taxes imposed by your location will not be detailed and it is the customer’s responsibility to arrange and pay for these.
UK VAT is added to all orders at the applicable rate.
Deliveries and Returns.
Sprayman UK aims to fulfil deliveries in the time frames specified by our website, and we keep a huge number of items physically in stock. If for any reason this is not the case, then customers will be contacted via their personal information, provided at the time of purchase.
Customers have a right to return goods within 14 working days and in accordance with the distance selling regulations. Here at Sprayman UK, we want you as a customer to be pleased with your purchase, and our friendly team are always happy to help with any queries.
If you wish to cancel or return your order, please contact us on 01543 496 289 so that we can get this processed for you. Customers are responsible for returning products to us in the original packaging, new and unused, free of damage, and any return costs are incurred by the customer. There may also be a restocking charge of 10% (of the item value) dependent on the circumstance. Please be advised we do not operate a try before you buy service, so if the package has been opened, or the machine has been used, this invalidates any return of the product. This does not apply if goods are faulty.
For faulty and/or damaged goods, Sprayman UK must be notified as soon as possible. This is to ensure we can take immediate action to correct the problem. Order numbers will be needed to process any claims, and any photographic evidence which can be provided to us will assist us greatly. At times Sprayman UK may agree to send you out a replacement item (excluding machines) whilst we await the return of an item considered faulty by the customer. The customer will be required to pay for this item but the cost may be reimbursed when the item in question has been received and if a fault has been diagnosed.
Equipment supplied by Sprayman UK will be subject to a warranty against faults arising as a result of deficiencies in design, materials or workmanship. Warranty does not cover consumable items, items subject to normal wear/tear or having a specified renewable period. Sprayman UK will, for a period of twelve months from the date of delivery and of being available for beneficial use, repair or replace any part of the equipment determined by Sprayman UK to be defective.
This warranty applies only when the equipment is operated and maintained in accordance with manufacturer’s recommendations and does not cover any malfunction, damage or wear caused by abrasion, corrosion, inadequate or improper maintenance, negligence, accident, tampering, or substitution of non-original manufacturer component parts. The warranty is conditioned upon the paid return (paid by customer) of the equipment claimed to be defective to Sprayman UK's offices who will then complete a verification of the claimed defect.
Sprayman UK’s sole obligation and buyer’s sole remedy for any breach of warranty shall be as set forth above. The buyer agrees that no other remedy (including, but not limited to, incidental or consequential damages for lost profits, lost sales, injury to person or property, or any incidental or consequential loss) shall be available.
These terms and conditions apply to any order placed on the Sprayman UK website. This is a live document which is subject to change at any time, so customers should regularly read and understand these terms.
In all cases, Sprayman UK reserves the right to refuse any orders placed on our website, if these terms and conditions are violated by our customers.
By using the Sprayman UK website, you have indicated you accept these terms and conditions, and will abide by them. If for any reason you do not agree, please refrain from using the website. For any queries regarding these terms and conditions please contact email@example.com.